Two years ago, I made a huge decision to open up NEXA properties.
After working in the industry for seven years for a local independent company, I was approached to set up NEXA. This was a very difficult choice to make as my previous employer had always looked after me and were a great company to work for, however, I felt I had outgrown my role and with my ambitious nature there was nowhere for me to grow any further.
Two years on, I can honestly say, that decision was one of the best of my life. Statistics show on Rightmove that NEXA are not only a recognised local agent but now an established and trusted agent, which is something I am passionate about. Opening NEXA was not about repeating what other agents do, it was about creating that unique personal service that sets us apart. In two years, NEXA have in excess of 125 FIVE* Google reviews, these are genuine reviews from customers who are genuinely happy.
More importantly the service I have been able to deliver has created an ethos through all of our staff who are committed to delivering the same. I have gained customers from referrals that have turned into not just customers but new friends. I have helped people move from houses where they have been unable to sell with other agents for nearly two years. I genuinely care and I am passionate about ensuring NEXA continue delivering a customer service which is above and beyond the industry norm.
NEXA now employs 17 members of staff, we have a vibrant and enthusiastic workforce who all understand what we are trying to create. It’s important to me that we employ staff that embrace our principles but more importantly apply the correct attitude to provide that above and beyond customer service.
The catalyst for all of this… my son. Hard work and determination are two fundamental attributes to achieve success. I ensure I live by these principles everyday to ensure I can provide my son the best possible life. I believe that to be passionate about something you always need your ‘why?’
I am looking forward to seeing where the next two years takes us… Happy Anniversary to me!